You are here:  Home >  Shop

E-Shop - instructions and terms of use

GENERAL TERMS

Before placing an order, please read the following general terms carefully

Prices

All prices displayed on this website are inclusive of VAT.

Personal data protection

We hereby guarantee that the information filled in by you in relation to the purchasing of products from our website will not be disclosed to third persons and will be used solely for the purposes provided for in the website.

Applicable law

All transactions shall be governed by the laws of the Republic of Bulgaria.
 
 

TERMS AND CONDITIONS OF DELIVERY

Products in stock

Please note that all products shown on the website are subject to availability. To find out which of the products are currently available, please refer to the stamp on the top right corner of the pictures. The products specified as "Available" are ready to be shipped to you. The number of currently available products is also shown. If the number of products you wish to order exceeds the number of products in stock, you have to send us an e-mail at  contact@theoapples.com  to place an order. Please note that the terms and conditions applicable to products in stock are different from those applicable to products on request.
Unless otherwise agreed, the delivery of the products you chose from our website to the address you specified in the form, will take place within 7 days of order. Transport expenses are covered by us.
 

Products on request

All products bearing a stamp "On request" need to be ordered first. To place an order you have to send us an e-mail at  order@theoapples.com  or to fill in the  Order Form . The terms and conditions of delivery will be agreed between the client and us depending on the number and type of the ordered products.
 
 

TERMS AND CONDITIONS OF PAYMENT

There are two ways to pay for the product you have chosen:
 
1. Money transfer to the bank account below (in such case you are advised to contact us first at  contact@theoapples.com). Invoices are issued and delivered to corporative clients immediately after the order has been placed. This option is the most suitable for orders which are subject to specific terms and conditions agreed upon between the clients and us.
 
"HOMO FABER" LTD
BIC: FINVBGSF IBAN BG33FINV91501003630111 EUR
BIC: FINVBGSF IBAN BG17FINV91501003630108 USD
BIC: FINVBGSF IBAN BG98FINV91501003630105 BGN
 
  2. Pay Pal 
 
 

RETURN, REFUND AND EXCHANGE

Returning of products is possible within 14 days after the date of delivery. In such case we will refund 100% of the value of the product. All transport charges related to the returning of the product will be at the client's expense, unless the product is defected or damaged (for returning of defected and damaged products please refer to the paragraph below).
Please note that after the 14-days term it is not possible to return products.
 
In case a product is defected, you can return it within 14 days after the date of delivery. In this case we will, at your option, either refund the whole amount, or replace the defected product with a new one.
 
 

TRANSPORT DAMAGE

We will do our best to provide most safe package for your product so as to avoid possible transport damage. However, damages during transportation are possible. Please note that we do not liable for any transport damage of products.
 
 

DISCOUNTS

Discounts are possible for designers, architects and sales managers who are interested in purchasing larger quantities of the product.
 
We also offer 10 % discount for purchase of limited editions.

Back to the top

HOME   ‌   ABOUT US   ‌   BACKGROUND   ‌   CONTACT   ‌   PARTNERS

Copyright  ©  2012  /  All images and data in this web site are for public viewing only. Copyright reserved by Teodor Dukov.  / e-mail:   /  Web design: WebDevPort Bookmark and Share